Privacy Notice

Your Privacy Matters to Us

This Privacy Notice explains how Luminoso Power ("we," "us," or "our") collects, uses, discloses, and protects your personal information. We are committed to safeguarding your privacy and ensuring your information is handled in compliance with federal law and the California Consumer Privacy Act (CCPA), including the California Privacy Rights Act (CPRA).

1. Information We Collect

We may collect the following categories of personal information from you directly, through lead forms, websites, in-person events, referrals, or through trusted third-party sources:

• Name
• Address
• Email address
• Phone number
• Homeownership status
• Utility provider or monthly utility costs (if provided)
• Any additional information you voluntarily provide

2. How We Use Your Information

Your personal information may be used to:

• Contact you regarding solar energy products and services
• Provide solar consultations and pricing estimates
• Help match you with installation professionals or financing partners
• Improve our service offerings and customer experience
• Comply with legal obligations
• Conduct marketing and outreach, either directly or through our service providers

3. Sharing Your Information

We may share your information with:

• Trusted service providers, contractors, or affiliates who help us deliver or promote solar solutions
• Third-party partners that help us market, analyze, or deliver our services
• Regulatory authorities or agencies when required by law

We do not sell your personal information for monetary gain. However, California law may define some sharing practices (especially those used in targeted advertising) as a "sale." You may opt out at any time.

4. Your California Privacy Rights

If you are a California resident, you have the right to:

• Access the personal information we hold about you
• Delete your personal information, subject to legal exceptions
• Opt out of the "sale" or sharing of your personal data
• Correct inaccurate information
• Limit use of sensitive information, if applicable

To exercise these rights, please contact us using the information in Section 6.

5. Data Retention and Security

We retain your information only as long as needed to fulfill the purposes outlined above. Luminoso Power uses reasonable security measures to protect your data from unauthorized access or disclosure.

6. Contact Us

If you have questions, or wish to exercise your privacy rights under California law, contact us at:

7. Updates to This Notice

We may update this Privacy Notice as laws or our practices evolve. When we do, we will revise the "Effective Date" above and post the revised version on our website.